Backpacker Accommodation and Camping

The closest accommodation to Abel Tasman National Park

Cancellation Policy

Terms and Conditions

The Barn (Abel Tasman) Ltd ("The Barn")
Terms and conditions

Cancelation policy

We require a minimum of 48 hours' notice prior to check in (2pm) on the day that the booking stats as arriving in order to facilitate any modification or cancelation of any part of the booking. At this point additional fees, rate changes or cancelation fees of up to 50% of the booking value may apply.

Cancelations or modifications of any part of the booking made on the same day as the original expected arrival may result in cancelation fees up to 100% of the total booking value.

In event the booking abandoned (no body shows up on the expected check-in date and no effort is made to inform The Barn during the hours of 8am to 7pm) you forfeit any remaining proportion of your booking and are still liable for the full value of the booking.

In the event a booking is made and less people arrive than have been booked for, you will be charge for the original booking value. Any additional arrivals beyond what is mentioned in the booking must check in with the office immediately upon arrival else face additional charges of up to $500 per person. We do not guarantee that we can accommodate any unannounced additions to a booking.

Any Bookings made through any other channel, travel agent or Online Travel Agent such as Booking.com, must be formally cancelled through the original agent before The Barn can formally acknowledge the cancelation or modification.

Surcharges

Surcharges of up to 4% of the total booking maybe taken on credit card transactions.

The Barn's Right to Cancel

The Barn may cancel your booking with immediate effect via email, phone or in person if you are found to be in breach of contract between us, breach of our guidelines of the property or any breach of New Zealand Law.

We may also cancel your booking under Forced Majeure

We will not be held liable or responsible for any failure to preform or deliver any of our obligations that is caused by an event outside of our control. This limitation of liability does not affect your statutory rights under New Zealand Law.

Prices

We use dynamic and seasonal prices. Prices confirmed at the time of booking or modification of bookings are final once inside the cancelation period. All prices are in NZD and inclusive of taxes. There are other onsite facilities that are user pays and not included in the booking price of the accommodation. It is the guest responsibility to familiarise themselves with these costs.

Group Bookings
A reservation of 6 or more people is considered a group booking. Group bookings must be arranged with The Barn via phone or email. The Barn reserves the right to cancel without refund any related bookings that violate this policy. This maybe in the from of either a single transaction or a multitude of transactions which may be made in a fraudulent manor as to hide the fact it was a group booking. We reserve the sole right to make judgement on this.

Long Term Bookings
A reservation of more than 7 days is considered a Long Term Booking. Long term bookings must be arranged with The Barn via phone or email. The Barn reserves the right to cancel without refund any related bookings that violate this policy. This maybe in the from of either a single transaction or a multitude of transactions which may be made in a fraudulent manor as to hide the fact it was a group booking. We reserve the sole right to make judgement on this.

Eligibility to make a booking.
Guest must be at least 18 years old or accompanied by a legal guardian in order to make booking. By making a booking through any means, you are representing and warrant that you are of sufficient age to create a legally binding document and accept all liability incurred as such.

Privacy
Guest information is held in our independent reservation systems. For further information please read our privacy statement. The following parties represent our reservation systems.
-RMS
-SiteMinder
-Paystation
We are not responsible for your information held by a third party booking system when you book through them.

Children
Any person under the age of 18 must be accompanied by their legal guardians. All children must be accompanied by their guardians at all times.

Pets
The resting policy on pets is that they are not allowed on site apart from assistance dogs such as guide dog or hearing dogs for those who are disabled. From this point we allow pets that are on a leach the whole time and who make no disturbances to other guests. If in the view of other guests or The Barn staff the animal is unfit to be on the property it may have to be removed. The Barn reserves the sole rights to make this decision and the decision is final and un- challengeable. In the event this results in cancelation of the entire booking, no refund will be made. It is the guests responsibility and liability to deem if the animal is suitable for the environment.

Visitors
All visitors must immediately report to reception without delay upon arrival to the property to sign in and acknowledge who they are visiting. There is a maximum of 3 visitors per group of guests. The Guest(s) accepts all liability and responsibility for the visitors and any damage they may incur.

Acceptance of terms.
You agree to these terms at the moment you make a booking (by either phone, email or booking channel / agent) or enter the Property of The Barn whichever comes first. It is The Barns responsibility to have this published on our website and the guest's responsibility to make themselves aware of the terms and conditions. Ignorance of terms and conditions is no excuses to a breach of them.

Smoking
Smoking is not permitted in any building on the site. We ask that smokers do not litter.

General House policies
All guests agree to the general house policies which include:
-Respect for other guest right to rest. As such all noise must be kept to a minimum after 10:30pm till 7am
-Respect for other guest right to clean facilitates. As such, guests are expected to clean up after themselves in all areas, but with particular focus on cooking and dining.
-Respect for a comfortable atmosphere. Threating gestors, verbal abuse, sexual harassment, intimidation, bullying or anything that could be considered to make another guest uncomfortable may result in immediate cancelation of your booking with no refund.
-Respect for Staff. Our staff work diligently to provide a great experience for everyone. Please respect the fact that we may have new members being trained in and that mistakes can occur. However, we provide a safe work place for our staff and at no point do we accept any aggression or hostility, sexual harassment, harassment or abusive language regardless of the cause. Any circumstance where a staff member feels intimidated at work may result in immediate cancelation of booking with no refund and police involvement.

Damage & Theft
Any damage or theft of any property of The Barn may result in the following:
-Immediate cancelation of your booking
-Immediate fine of the estimated cost of the damage or theft
-Further fines if the actual cost is higher.
-Further fines for the lose of earnings or damage to other guest experience
-Full liability if the theft cause harm to any other party. i.e. removal of smoke alarms

For the point of clarification, they guest is not entitled to take anything they found or used at The Barn.

The Barn accepts no liability for any refund or compensation in such circumstances.

Travel Insurance
The Barn recommends that all guest have comprehensive travel insurance.

Lost Property
The Barn will store all lost property for at least 4 weeks. After which the item may be donated to a local charity. In order to claim a lost item, you can collect in person or send us a prepaid envelope/postage bag with your desired address for it to be sent to.

Your credit card statement

If you secured your accommodation booking or paid in full with a credit card, your statement will show our business name: The Barn (Abel Tasman) Ltd.

All prices shown on this site, all transactions and amounts shown on credit card statments, are in New Zealand dollars only.

This business is wholly New Zealand owned.

Any refunds requested will be made to the card originally debited. No exceptions.

Privacy Policy

The Barn (Abel Tasman) Ltd Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.barn.co.nz (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using, but not limited to, the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including, but not limited to, your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information / taking payments for your bookings including charges for no shows, late cancelations according to our cancelation policy) , arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
[[
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for individuals under the age of 18.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at manager@barn.co.nz or by mail using the details provided below:

14 Harvey Road, Marahau, S, 7197, New Zealand

"The place to be in New Zealand! Stayed at The Barn several times, just can't get enough of it. It has all the facilities you need and more. And the friendly and helpful staff on top of that makes it a great place to stay for a while!! The views are amazing"

Bennie

Travelling with STRAY?

Travelling with STRAY?
Travelling with STRAY?

If you are then please use this booking link

STRAY - book here

All other travellers


Please book here

Book here

Contact Us

The Barn Backpackers and Campground
14 Harvey Road, Marahau
RD2 Motueka, New Zealand

Office Hours 8am - 7pm - Winter
Office Hours 8am - 9pm - Summer
Tel: 03 527 8043
Email: info@barn.co.nz


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